How To Fix Xbox One Not Reading Discs. In this article, you will read why is Xbox One not reading discs and what to do when the Xbox One disc drive not reading discs. Xbox One is one of the best video gaming brands created and owned by Microsoft. It consisted of video game consoles and video games. It allows users to play games, music, movies, and other entertainment videos. Any media and game can be installed using optical discs on Xbox One.
Many users have experienced that while trying to install games from optical discs, you may find Xbox One not reading discs. Here, you will read how to fix the Xbox One disc drive, not the reading issue.
Why Is Xbox One Not Reading Discs?
Some causes for this issue can be:
1.Disc has become dirty.
2.Faulty laser.
3.Corrupted drive.
4.Faulty disc.
5.Broken Disk Drive.
How To Fix Xbox One Not Reading Discs?
Method 1 – Try Some Hacks:
Try preliminary troubleshooting before trying other methods:
1.When Xbox One disc drive not reading, the first thing you have to do is to remove and insert the disc a couple of times.
2.Restart the console.
3.Install the latest Xbox updates.
4.Reposition the Console into a horizontal position as it is not designed to work in the vertical position.
Method 2 – Clean The Disc:
If the issue is with any single or more discs, then any dirt on the disc can cause this issue. For this clean the disc. Take a soft and clean cloth. Hold the disc from the edges. Clean the disc with the cloth. If it still does not work, then the disc can be damaged. If the disc has multiple scratches or nicks, then you will have to buy a new disc.
Method 2 – Change Power Modes And Power Cycle Xbox One:
If you have entered the disc and Xbox asks you to enter the disc, then it means that the entered disc isn’t recognized. To fix this you can change the power mode and power cycle the console. To do so:
1.Open the Guide menu by pressing the Xbox button.
2.Select the System.
3.Next, select the Settings option.
4.Then the Power & startup.
5.Locate the Energy-saving option and select it.
6.Now, press and hold the Xbox power button for 10 seconds to perform a hard power cycle.
7.Press the Xbox button again to restart it, after the console shuts down.
8.Insert the disc that Xbox One won’t read previously.
9.Check if the issue is solved or not.
Method 3 – Check If The Blue Ray App Is Installed Or Not:
Blue ray app can be causing this issue, if the Xbox One disc drive does not read CDs, DVDs, and Blu-ray discs but reads the game discs correctly. Blue ray app is not installed on the Xbox One. To install it:
1.Open the Guide by pressing the Xbox button.
2.Select Home.
3.Then select Store by scrolling right.
4.Type Blue-ray in the search bar present in the Store.
5.Select the Blue-ray app when it appears.
6.Install it on your Xbox.
Method 4 – Reset Xbox One:
Try resetting Xbox One, if none of the above-given methods work. To do so:
1.Open the Guide again.
2.Navigate to the following setting:
Settings > All Settings >System > Console Info & Updates > Reset Console
3.Select the Reset and keep my games & apps.
4.This will reset the OS and fix the corruption in the system files.
5.Never select the Reset and remove everything option.
6.It will factory reset your Xbox One and will delete all the data.
Method 5 – Check If The Disc Drive Is Broken:
If resetting does not work, then the Xbox One disc drive not reading issue is due to a broken disc drive. Check the disc on another Xbox One console. If that Xbox read the disc, then the issue was because of the broken disc drive.