Bluetooth Mouse Not Working Issue. In this article, you will read why the Bluetooth mouse is not working and how to fix the Bluetooth mouse not working issue. Wireless mouse and keyboard are great freedom from the knots of the wired mouse and keyboards. You can use them freely by sitting anywhere in the room.
Many users have reported that sometimes their Bluetooth mouse is not working. Here, we will troubleshoot the faulty Bluetooth mouse.
Why The Bluetooth Mouse Is Not Working?
This issue can occur due to the following reasons:
-Outdated driver.
-Bluetooth service is disabled on a computer.
-Auto turns off due to power consumption feature.
-Connectivity issues between the Bluetooth and the receiver on your computer.
-Malfunctioned and broken Bluetooth mouse.
-Fast Startup enabled can cause this issue.
How To Fix Bluetooth Mouse Not Working Issue?
Method 1 – Run The Bluetooth Troubleshooter:
Windows 10 has an inbuilt Bluetooth troubleshooter. By running the troubleshooter, the issue can be fixed by itself. Even, if it does not solve the issue, it will at least point out the actual cause. To run the Bluetooth troubleshooter:
1.Type Troubleshoot settings in the Windows search bar.
2.Select the top option.
3.Scroll down and select the Bluetooth option in the Find and fix other problems section.
4.Click on the Run the troubleshooter option.
5.Follow the instructions on your screen to complete the process.
Method 2 – Disable The Auto Turn Off Device Feature:
Windows 10 have a feature that can disable the devices to save power. This can be the cause of this issue. To disable the auto turn-off device feature:
1.Open the Run utility by pressing the Windows + R keys on your keyboard.
2.Type devmgmt.msc
3.Press Enter to open the Device Manager.
4.Locate the Bluetooth mouse driver.
5.Right-click on it.
6.Select the Properties option.
7.Then click on the Power Management tab.
8.Uncheck the Allow the computer to turn off this device to save power box.
9.Click on OK to save the changes.
10.Now, restart your computer.
11.Check if still the Bluetooth mouse keeps disconnecting or not.
Method 3 – Troubleshoot The Drivers:
Corrupted or Outdated drivers can cause this issue. Check the Bluetooth driver is updated or not. Follow the steps to update the driver:
1.Open the Device Manager again.
2.Right-click on the Bluetooth mouse driver.
3.Select the Update Driver option.
4.Then, click on the Search automatically for updated driver software option.
5.Follow the instructions on your screen to finish the update.
6.Finally, restart your computer.
If the Bluetooth driver is already updated, then try to uninstall and reinstall the driver. To do so:
1.Click on the Uninstall Device option after right-clicking on the Bluetooth driver.
2.Follow the instructions on your screen to complete the uninstallation process.
3.Restart the computer.
4.The Bluetooth mouse driver should be installed back, when the computer boots into desktop.
5.If the drivers aren’t installed, then visit the manufacturer’s website.
6.Download and install the driver.
Method 4 – Enable The Bluetooth Support Service:
The Bluetooth mouse will stop working, if the Bluetooth Support service somehow gets disabled. Enable the Bluetooth Support service to fix the issue. To do so:
1.Open the Run utility again.
2.Type services.msc
3.Press Enter to open the Services app.
4.Locate the Bluetooth Support service.
5.Double-click on it to open its Properties.
6.Click on the drop-down bar beside the Startup type option.
7.Select the Automatic option.
8.Select the Start option.
9.Then click on Apply and OK to save the changes.
10.Restart the computer again.
11.Check if the connectivity issue with the Bluetooth mouse has been resolved.
Method 5 – Disable Fast Startup:
Enabling the Fast startup feature can also create this issue. To disable Fast startup, follow the steps:
1.Type Power and Sleep settings in the Windows search bar.
2.Select the appropriate option.
3.Click on the Additional power settings option.
4.Power options will open on your screen.
5.Select the Choose what the power buttons do option.
6.Now, click on the ‘Change settings that are currently unavailable’ option to unlock the Shutdown settings.
7.Uncheck the Turn on fast startup (recommended) box.
8.Finally, select the Save changes option.
9.Restart the computer.
Method 6 – Reset The Bluetooth Mouse:
If none of the above methods fix the issue, then try resetting the Bluetooth mouse. To do so:
1.Type Bluetooth and other devices settings in the Windows search bar.
2.Select the top option.
3.Locate your Bluetooth mouse device.
4.Click on it.
5.Select the Remove device option to remove it.
6.Now, click on the Add Bluetooth or other device option.
7.Follow the instructions on your screen.
8.Select your Bluetooth mouse device.
9.Check if the Bluetooth is working or not.