Skype Doesn’t Ring When Someone Calls Issue. In this article, you will get to know why Skype doesn’t ring and how to fix Skype connecting but not ringing issue. Skype is one of the most popular and oldest VoIP services. Skype’s popularity has decreased due to various bugs and errors and the advancement of new VoIP services and apps. Errors like getting signed out and Skype not receiving calls are most common nowadays. Here, we will discuss troubleshooting methods you can use to fix the Skype not ringing problem.
Why Skype Doesn’t Ring?
If Skype is not ringing when the call comes, it can be due to various reasons:
-You are not signed in to the correct account.
-Unknowingly forwarded the Skype call to your phone number.
-You have Focus Assist turned on in Windows 10.
How To Fix Skype Doesn’t Ring When Someone Calls Issue?
Method 1 – Sign Into Correct Account:
Check your profile if you are signed into the correct, where you are supposed to receive the calls. If you are signed in on the wrong account, sign out and sign in to the correct account. If you log in to correct account, then try logging out again log in.
Method 2 – Check If You Are Forwarding The Calls:
There is a feature in Skype that you can forward calls to other Skype accounts, smartphones, or landlines. It will create a lot of confusion if this feature is enabled and you will not receive any calls. To disable the Skype forward feature:
1.Open Skype on PC.
2.Sign in to your Skype account.
3.Click on the menu button (3 dots) beside your profile name.
4.Select the Settings option.
5.Click on the Calling option.
6.Select the Call forwarding and voicemail option.
7.Turn off the green toggle on your screen to disable the Skype call-forwarding feature.
Method 3 – Disable Focus Assist:
Focus Assist is a feature of Windows 10. It turns off distracting notifications when you are doing or focusing on some important tasks. When this feature is enabled Skype is connecting but not ringing. To disable the Focus Assist feature on Windows 10:
1.Right-click on the Start menu.
2.Select the Settings option.
3.This will open the Settings app on your screen.
4.Click on the System option.
5.Locate and select the Focus Assist option.
6.Check the Off circle to disable the Focus Assist.
Method 4 – Accept Skype Required Permissions:
Skype is connecting but not ringing issue can also occur if it does not have permission for it. To give Skype the required permissions:
1.Open the Settings app again.
2.Click on the Apps option.
3.Select the Apps & Features option.
4.Locate Skype among the listed apps and click on it.
5.Select the Advanced options.
6.In the App permissions section, enable all the permissions.
Some permissions can be greyed out. You cannot enable them. They are disabled in the Privacy settings. To enable them from Privacy settings:
1.Type Privacy settings on the Start bar.
2.Select the top result.
3.In the App permissions section, select all the options that were greyed out earlier.
4.Enable them.
5.Now, open the Advanced options in Skype settings again to e.
6.Enable the greyed-out options.
Method 5 – Run Skype As Administrator:
Certain administrative permissions can also cause not receiving Skype calls issue. Run Skype as an administrator. To do so:
1.Right-click on the Skype icon on your desktop.
2.Select the Run as administrator option from the right-click context menu.
3.Confirm the UAC prompt to run Skype as an administrator.
If the issue is solved then, it was due to a lack of certain administrative permissions. Set Skype to always open as an administrator. To do so:
1.Right-click on the Skype icon on your desktop.
2.Select the Properties option.
3.Select the Compatibility option.
4.Check the Run this program as an administrator box in the Settings section.
5.Click on Apply and OK to save the changes.
Method 6 – Reinstall Skype:
If no solution works and solves this issue, then the last thing that you can do is to reinstall Skype. First, uninstall it from the Apps and features in the Settings app. Then, reinstall it from the official website.